Shipping Policy
Shipping Policy
Shipping Locations
At this time, we only ship within the United States. We do not offer international shipping.
Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification when your order has been shipped.
Shipping Time
Our estimated delivery time is 3–9 business days, depending on the destination and demand. Please note that delivery times may vary slightly due to factors beyond our control such as postal delays or high seasonal demand.
Shipping Fees
We offer free standard shipping on all orders within the United States.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 2–5 business days for the tracking information to update.
Lost or Delayed Packages
If your order is delayed beyond 20 business days or you believe it is lost in transit, please contact us at contact@cupscella.store and we’ll be happy to assist you.
Incorrect Shipping Information
Please ensure your shipping address is accurate at checkout. We are not responsible for delays or losses due to incorrect or incomplete shipping addresses.